Customers' Reviews:
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 Beware of hidden costs!, June 17, 2009
By Mark Boileau (Denver, CO)
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The bike itself is great. The problem is that Pacific attempts to pre-assemble most of it and in doing so damaged the rear tire and didn't do the installation correctly causing a serious safety hazard. It cost me $85 to have the bike re-assembled properly and to have the tire replaced. I called Pacific and they basically snubbed me saying they weren't going to reimburse for any labor costs, which was most of it. I was furious. If I had known about the added cost up front I never would have mail ordered a bicycle and would have simply gone shopping locally. Buyer beware!
42 of 48 people found this review helpful
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Too MuchTrouble for Price, November 16, 2009
By His (Southfield, MI)
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This bike was purchased for my son to use at college; getting around an urban campus. The campus has bike lanes, so no real mountain terrain to challenge the bike's workmanship. However, unlike the 'easy to assemble' claim, he had to take the bike to a bike shop to have it assembled. After riding the bike for less than a week, the bike pedal broke off. No, my son does not weight 300lbs. After the company sent a replacement pedal, which had to be taken to to the bike shop again for assembly.....He now has no brakes. After riding the bike for a couple of weeks, pressing the brakes to the max level in order to stop, he's decided the bike is not worth any more trips to the bike shop or his safety. Unfortunately we have missed the return date, and it is not easy to box up a bike and return it. So, needless to say - this is a learning experience. Some things just should not be purchased on-line.
35 of 38 people found this review helpful
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 great bike, July 27, 2009
By I. Carroll (Chicago)
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This really is a great bike for the price. I have had it (or should i say my 12 year old has had it) for 3 months and have had no problems at all. It was a cinch to assemble and adjusts really easily. A little heavy, but it isnt being used for the tour de france!
7 of 11 people found this review helpful
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Painful and expensive Bike experience (Pacific Tuscon Men's bike), April 28, 2010
By Aman Khanna (Boston, USA)
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As first time bike buyers - we were very excited about buying this bike.
Assembling it was a beast since the instructions provided were for another bike and the fork on the bike was installed backwards on being delivered to us.
After assembling it, we had to pay a bike shop to correct the fork and alignment...only for the chain to come off the grooves while riding it the SAME DAY! Ended up paying another $90 to service the bike and add a seat for $40 which exceeded the cost of the bike.
This experience has left a very sour and expensive taste - would not advise that anyone buy bikes without trying them out.
5 of 6 people found this review helpful
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 GOOD REPLACEMENT BIKE IF YOU HAVE SPARE PARTS &/OR EXPERIENCE, December 1, 2010
By Diomedes Abcmnxyz (So. CA, US)
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~ UPDATED ADDENDUM: (1/'11) About 3 days after my last posted review in 12/'10, the rear freewheel gears went out on me, mostly my fault because it had dry lube on it & I sprayed some wd40 on it. I recommend first check to see if dry lubricant (dry hard clear slickness coat) is used on your shipped bike chain & gears, & never use wd40 on it. Use only synthetic teflon lubricant on bike gears, moving parts, & suspension.
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"THIRD MONTH REVIEW" DEC/'10
~ FIRST: As soon as I pumped the tires to max pressure, 50 psi, the back tube went out whilst on the road, expected that. I already had a spare, no prob, fixed it. Front tube is still what-iffy, have extra in backpack. Can fix it.
~ NEXT: Cheap brakes went out prematurely within a week, luckily I knew how to replace them with the older thicker more HD type, 4X $1 a piece, no prob. Had to Read booklet instructions for know how on V-type brakes. Definitely recommend replacing them as soon as you get the bike to a more HD type.
~ THIRD: The seat was too narrow, no prob., expected that, had a spare wide gel seat form old bike.
~ FOURTH: The front suspension cover caps kept slipping & staying stuck up & out, no prob, WD40 light oil lubrication like seemed to work for now.
~ FIFTH: Ta'day the right pedal fell off, per as instructions I had to put them on correctly, & -tight-, the right pedal screws in clockwise, whilst the left pedal screws in counterclockwise, AnyWay, today the right one fell off as I began entering an intersection crosswalk, (the first pedal pump is the hardest) but because of expected instinct, luckily I only got a scrape. Preventive maintenance is a must.
~ IN CONCLUSION: Expected it -all- along, & with past experience & spare parts I ended up tricking it up to the sweetest tuned hopping tweak. This bike has a dual suspension consisting of double front inner frame pistons & a unique rear single spring & piston suspension, This bike took a beating from my everytime city bikuur hopping routine, & I had also bought it for the high tensile strength steel frame. To conclude, I got what I paid for, & expected, that is, after some read to know how instructions & some good old greasy elbow fixin'.
3 of 3 people found this review helpful
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 Disappointing., September 24, 2010
By Bike enthusiast
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Wheels are not set true, and factory preset front and back brakes are off...
after the effort in assembling it, I was disappointed.
3 of 4 people found this review helpful
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Great bike., March 30, 2010
By Bethlehem Steele (Wash, DC)
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I love this bike, but I am too big for it sadly. Putting it together was a breeze, but I will still need to take it to a bike shop to have everything tightened. When I tried to ride it some parts became loose again. Would definitely recommend to a friend!
3 of 8 people found this review helpful
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Great bike, December 3, 2009
By S. dominguez (burbank,ca)
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I got the bike within the time specified at checkout, very easy to assemble, great product, no problems whatsoever. Thank you.
3 of 8 people found this review helpful
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Pacific Bike, August 27, 2011
By Ed
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This bike is awful. Pacific, you should be ashamed of yourself for making and selling such an unsafe product.
The brakes are awful, the rim is bent, and my pedal fell off and is stripped where I can't put it back on. the BBB should investigate this company. I did not have this bike three days. Shame on you Pacific!!!!!
2 of 2 people found this review helpful
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2 weeks and its broken., February 19, 2011
By Marus
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Put the bike together in a snap then realized i had a couple things on backwards. Once you get it together its fun to ride. Not that bad to look at either its shiny. Thinking about getting new seat and break pads.
-=Marcus=-
After 1.5 weeks of use the bike is broken :(/ Not worth fixing. just putting the new break pads on it cost me almost half of what the bike cost. Rims on the one I got are extremely easy to bend. And while riding it the pedals fall off.
2 of 2 people found this review helpful
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This bike is a hazard, September 14, 2010
By S. Goodman
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I actually bought this bike at an Academy near where I live. Within the first 48 hours the front inner tube had burst (luckily, Academy replaced this one) and within a couple of weeks the rear inner tube had done the same. The brakes are already gone and I will have to replace them to be able to continue to use this bike. I'm only riding it on the street, no mountainous terrain even in the least. Just not a good buy overall. You should avoid the Pacific Tuscon even if it means paying a little extra up front.
1 of 1 people found this review helpful
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Great bike., March 30, 2010
By Da Writteness (Wash, DC)
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I love this bike, but I am too big for it sadly. Putting it together was a breeze, but I will still need to take it to a bike shop to have everything tightened. When I tried to ride it some parts became loose again. Would definitely recommend to a friend!
1 of 1 people found this review helpful
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Disappointed, January 11, 2012
By Colene
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I bought this for my nephew, this is what he had to say:
I can't enjoy the bike anymore, not even 2weeks after i got it:
The pedal started squeaking,
I fixed the crank arm -> Crank Shaft's nut for the 4th time
Replaced half of the rear break
Adjusted the brakes (again)
And now i can't use the bike because the crank arm -> crank shaft's nut won't stay in place. The guys at the bike shop GLUED it in place and the glue didn't hold,,,
So i can't ride the bike without fearing for my safety
1 of 1 people found this review helpful
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do not buy, January 10, 2012
By mowanna riley (pa)
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i bought this bike for my boyfriend to ride back and forth to work,the first time he rides the bike he was thrown over the handle bars because you couldn`t tighten them up because they were stripped,and he also had problems with the pedals not being able to tighten them and had problems with the brakes,the company really needs to check the bikes out really well before someone really get injured and then something is done about it,legally.i will not purchase another item from them.
1 of 1 people found this review helpful
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Worst purchse I've ever made!, September 22, 2011
By Marco B Miramontes
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OK, so everyone told me not to go cheap on bicycles. Boy were they right. Long story short, there has not been 2 consecutive times that I've taken this bike out without something failing, falling off or simply breaking down. I had it for a month and these are things that went wrong: Tube in one of the tires exploded, rear tire loose and almost fall off, entire gear assembly stuck in the spokes and broke, one of the pedals (the entire thing) fell off. The seat was way too hard and had to be replaced. Don't buy, spend at least $200 and save yourself the time, money and blood preassure!
1 of 1 people found this review helpful
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Received damage product, September 11, 2011
By Rekliss
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Several key pieces were damaged right out of the box. It never worked properly from day one. If it was properly packaged, this wouldn't have been a problem. Maybe I was just unlucky.
1 of 1 people found this review helpful
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the crappiest bike everrrrrrrrrrr, August 9, 2011
By to fast
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to make a long story short its not worth the money and just dont buy is skip this bike u will just lose if u buy it its worth $.99 thats wat its worth if its that price then just dont but it
1 of 1 people found this review helpful
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 Good bike, July 5, 2011
By jrselllp (Louisville, CO)
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Good performing bike. Bike packaging was good. Assembly instructions bit unclear. Ultimately had to have bike shop finish: adjust derailleur, brakes and straighten wheel.
1 of 2 people found this review helpful
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Still Walking, April 26, 2011
By Tyler S (San Diego, CA)
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I'm one hundred some odd dollars in the hole and still walking to work after buying and receiving this bike. When i took it out of the package it definitely looked good. after assembling the bike and tightening everything the brakes and gears needed adjustment and the problems began. nothing on this bike is center or straight not even the wheels. Another noticeably out of place part was the cranks which weren't straight which is probably why i cant get the gears aligned to even switch into first. while i was very upset 4 hours in and tired, trying to get the gears to change and work properly, i noticed the back tire was flat. And what do you know, a hole in the tube. So after 5 hours of working on this bike i already need to put more money into it, haven't rode it yet and probably won't until my next day off when i can get a ride to the bike store across town. Thank you China, you win again.
1 of 2 people found this review helpful
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Very good item but a little anoying put togeter all the parts., September 7, 2010
By Andres
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It is a very good product but put togeter all the parts was a anoying.
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Bad buy, August 3, 2010
By Alpha
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The bike had a lot of problems and I had to spend extra money to fix it. A $150 bike ended up costing me over $200. Both the front and back wheels had problems and the front rim was badly bent. I was thinking to return it but only to ship the bike back would've cost me something like $40. For that price, I could've bought a much better bike and avoided all the headache of fixing it. I guess I'll never buy a bike again via internet.
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Meh, February 13, 2012
By Eric
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Just buy another bike. Too old century for this type of cycling and I probably didn't set it up entirely correct, but it loosens too much at the handles. I leave it ouside a lot (indoor isn't much of a choice for me) and it ended up rusting and losing speed
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Good Buy, October 10, 2011
By Purifoyboy
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I think that this bike was a good buy. I wish that it would have come fully assembled but everything else was great. Im really enjoying my purchase
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Bent Rim, False Advertisement, October 1, 2011
By Paul McDonald (DELAWARE, OH, US)
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This is an excellent bicycle, and came in mint condition. However, the rear rim/wheel is not straight. This means that the rear brakes can not be tightened properly. Also, it was advertised as dual-suspension, when it's only a FRONT suspension. These are major flaws.
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